Being a manager is a tough job, but being a great one is even tougher. Just consider the array of knowledge and skills it takes to deal with a variety of people, tasks and business needs. Authors James Manktelow and Julian Birkinshaw say that, ideally, managers should know between 90 and 120 individual skills. Manktelow, founder and CEO of MindTools.com, and Birkinshaw, deputy dean for programs at London Business School, surveyed 15,242 managers worldwide to identify the most critical competencies, which are highlighted in their book Mind Tools for Managers: 100 Ways to Be a Better Boss (Wiley, 2018).

Here are the highest-ranked skills, according to their survey:

1. Building good working relationships with people at all levels.
Recommended by 79.9% of managers surveyed.
The most important management skill, the survey found, is the ability to build good relationships with people at all levels. For example, an approach to relationship

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What are Management Skills?

Management skills can be defined as certain attributes or abilities that an executive should possess in order to fulfill specific tasks in an organization. They include the capacity to perform executive duties in an organization while avoiding crisis situations and promptly solving problems when they occur. Management skills can be developed through learning and practical experience as a manager. The skills help the manager to relate with their fellow co-workers and know how to

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Organizations of all types require competent management in order to run smoothly and optimize the potential for profit and growth. Of course, management skills are applied to jobs labeled as “management positions” in the organizational chart, but are also vital for employees in many other roles.

For example, event planners need management skills to orchestrate events, secretaries need management skills to manage office processes, and benefits specialists need them to organize information sessions for employees.

What Are Management Skills?

Management skills are applied to a broad array of functions in areas like production, finance, accounting, marketing, and human resources. Common components of management in different arenas include: selection, supervision, motivation and evaluation of staff, scheduling and planning of workflow, developing policies and procedures, measuring and documenting results for a group or department, solving problems, developing and monitoring budgets and expenditures, staying abreast of trends in the field, collaborating with other

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How Good Are Your Management Skills?

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You need a lot of skills to become a good manager.

In business, we often seem to focus less on good management, and more on the glamorous and exciting work of leadership.

However, managers are responsible for making sure that things are done properly. And while leaders may bring us vision, inspiration and challenge, these things count for nothing without the efficient implementation brought about by good management.

To be a great manager, you must have an extensive set of skills – from planning and delegation to communication and motivation. Because the skill set is so wide, it’s tempting to build skills in the areas of management that you’re already comfortable with. But, for your long-term success, it’s wise to analyze your skills in all areas of management – and then to challenge yourself to improve in all of these areas.

This quiz helps you to quickly

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